About Us

Communify Queensland

Communify Queensland is an established community organisation providing a diverse range of services

Communify originated in 1978 when the Red Hill Paddington Community Centre (RHPCC) was formed by a small group of local residents at Caxton Street, Paddington with the intention to provide activities, support and advocacy services for local people.

The Centre had a couple of homes in the Paddington area and in 1993 moved to the site of our current main office at 180 Jubilee Terrace, Bardon.

In 2007 the Red Hill Paddington Community Centre was renamed Communify Queensland. This new name reflects our current vision and mission and recognises that while we are a local agency our services stretch out over many more suburbs.

Over the years our centre has developed a broad range of services in response to the needs identified by our community.

Our Vision

An engaged, unified community leading change.

Our Mission

Supporting the community on all sides by working creatively to meet needs and interests in a rapidly changing world.

Our Values

Integrity: We are committed to a culture of honesty, accountability, transparency and justice.

Passionate: We are determined to actions that improve the quality of life and a sense of belonging.

Inclusive: We advocate for inclusive communities that support participation and access.

Creative: We are committed to new ways of supporting and engaging.

Collaborative: We embrace opportunities to build alliances that strengthen our capacity.

We’re proud of our Annual Reports

They have achieved ‘Silver’ in the Australasian Reporting Awards in both 2017 and 2018. Our reports tell our story and are a great place to read more about who we are and what we do.

Our annual reports are available to download.

Our Policy

Communify is committed to providing a high quality of care and support to the people we provide services too. This includes ensuring that services are well planned; internal controls are in place to comply with relevant funding body standards; a quality management system is in place; the service is effective in meeting the diverse needs of the community; and the service is provided at the best possible level of quality. The services we provide are diverse and we continually shape our services, programs and activities to support those in need effectively.

Our Quality Objective

Our quality objective is to meet or exceed our client’s requirements and expectations in a proactive, professional and cost effective manner. To achieve this objective:

  • Establish and maintain a Quality Management System in accordance with AS/ANZ ISO 9001.
  • Provide adequate resources to continually review and improve our business process.
  • Work in partnership with our clients and all other relevant stakeholders.
  • Embrace the responsibility for quality practice in everything we do and encourage all people to integrate quality management into the way we work and promote its application as a method for continual improvement within there are of responsibility.
  • Develop and document objectives and targets for our core activities.
  • Review and adapt to relevant industry standards, regulatory requirements or contractual arrangements.
  • Review and evaluate our performance across all services, ensuring that we continue to improve in all we do.

The Corporate and Leadership Teams will show leadership and commitment, and bear the responsibility for establishing, implementing, integrating and maintaining the Quality Management System.

Karen Dare
Chief Executive Officer
Thursday 30 November 2017

The purpose of the Child Protection Act 1999 (QLD) is to provide for the protection of children.

The underlying principle of the Child Protection Act 1999 is that all children have the right to protection from harm.

Harm to a child is any detrimental effect of a significant nature on the child’s physical, psychological or emotional wellbeing. It is immaterial how the harm is caused.

Harm can be caused by physical, psychological or emotional abuse or neglect; or sexual abuse or exploitation.

The purpose of this policy is to ensure that all employees and volunteers at Communify have clear guidelines to assist them in responding to suspicions or allegations of harm to children accessing the service.

Our commitment to a child safe culture

Communify Qld offers a range of services that enable us to reach out, advocate, connect and inform. We work with a multitude of people in a range of programs to promote a diverse, socially just and inclusive community. A number of our programs enable us to work directly with families and young children.

In recognising that children are vulnerable to the actions of adults we embrace the following:

Statement of Commitment

Communify believes that all children have the right to a life that is free from harm. Our services that cater to children aim to provide an environment that is free from any type of abuse or intentional harm.  Employees and volunteers at these services are aware of their obligations under the law in regards to the welfare of children and at all times uphold their obligation.

Harm to a child is any detrimental effect of a significant nature on the child’s physical, psychological or emotional wellbeing. It is immaterial how the harm is caused. Harm can be caused by – physical, psychological or emotional abuse or neglect; sexual abuse or exploitation.

Child and Youth Risk Management Strategy

Communify Qld will comply with legislative framework outlined in the Working with Children (Risk Management and Screening) Act 2000 and Working with Children (Risk Management and Screening Regulations 2011 to keep children and young people safe.

In order to comply with the legislative framework, a child and youth risk management strategy must include eight minimum requirements. These requirements are:

  • Address the organisation’s commitment to creating a safe and supportive service environment;
  • Strengthen an organisation’s capability to provide such an environment;
  • Assist an organisation to manage any particular concerns with respect to the safety and wellbeing of children and young people who are involved with the organisation, and
  • Promote the consistency of an organisation’s approach to risk management, both within the organisation and with respect to compliance with the requirements under the Act.

Further information

If you would like a copy of our Child Protection and Risk Management Policy or speak to someone about our policy please contact Communify by telephoning (07)  3510 2700 or email

Karen Dare
Chief Executive Officer
6 December 2017

Download pdf: Our Committment to a Child Safe Culture

Our Team

Karen Dare

Karen Dare

Chief Executive Officer

Karen has a social sciences background and over 30 years of experience working within the community sector.

She has worked with Communify since 1994 and has seen the organisation grow from a small neighbourhood centre with limited resources to the thriving multi-service hub that it is today. Always with a community development focus, Karen works alongside the Communify Management team to develop services and programs that will support people living the inner city communities of Brisbane.

Karen also works broadly in the community and has sat on the boards of several prominent community organisations and other representative committees including 4Walls Housing Company,  Suncorp Stadium Advisory Committee and Building Services Authority.

She has a strong interest in supporting and developing responsive services within the housing, mental health, family support, emergency relief and refugee support areas.

Karen is recipient of the 2001 Centenary Medal and the Brisbane Australia Day Award for her contribution to the community sector.

Chairperson

Carolyn Mason

Carolyn is a consultant working with clients in areas of leadership, change management, relationship management and policy and strategy.

She brings over 30 years of practical knowledge and experience from holding senior to CEO level positions in government in areas including housing, employment and training, women’s policy, health and residential tenancies.

Carolyn brings governance and company director skills having been a director on several government boards and the Board of an NGO working against domestic violence.

Director

Janet Marshall

Janet Marshall is an Ashgrovian who loves the familiarity of her community whether it be the people or places or just knowing where to go for something she needs.

She has always enjoyed being involved in community and has a long history of voluntary service in community organisatons such as National Trust of Queensland, Planning Institute of Australia and the Queensland Conservation Council. Janet is an urban and regional planner and is currently in a senior leadership role in a private company.Janet contributes property and business leadership skills to the Board.

Her advice to those who are interested in working with community groups is to work out what time you have available then find something that interests you and get involved. If you match your time with the right involvement, you’ll enjoy the difference it makes.

Director

Bea Duffield

Bea Duffield has lived in Ashgrove since 1989. She loves this suburb and finds her community inclusive, reliable and friendly.

Bea volunteers at The Exchange at Kelvin Grove where she helps people improve their English skills. She believes that Communify’s focus on sustainable community development is the basis for building a compassionate and supportive society. Working with Communify is her way of giving something back to the community.

Bea’s background is in veterinary microbiology and she has worked in various roles for government and private enterprise.

She has expanded her voluntary work to include working with social enterprises in Vietnam and Cambodia with the Australian Aid program.

Director

Kent Maddock

Kent has lived in Milton and New Farm for more than 20 years enjoying the social mixtures and community spirit of the inner suburbs. 

This led to him accepting the role of President of New Farm Neighbourhood Centre with its goals of promoting social justice, diversity and inclusion. In this role he guided the amalgamation of the Centre with Communify in 2014.

He has contributed to a number of other not for profit organisations including being Joint Chair of Under 1 Roof, Chair of the Board of La Boite Theatre, Member of the Board of Epilepsy Queensland and the Attorney-General’s representative on the Queensland Legal Aid Commission.

Kent is an organizational consultant who works in the government, not for profit and for profit sectors on a multiplicity of projects including organisational analysis and design, corporate governance, program evaluation, strategic planning, solving sensitive management dilemmas and leadership of large renewal initiatives.

Company Secretary

Tania Kearsley

Tania is Brisbane born and bred and calls the sleepy bayside suburb of Lota home.

After nearly 20 years as a lawyer, in 2010 Tania started her own business providing independent company secretary and corporate governance services to the NFP sector.

Tania has been working with Communify as company secretary since 2013 and provides ongoing support to the Board and CEO on governance and compliance issues.

One of the many benefits of owning your own business is choosing to work with people and organisations who share my passion for working within communities to improve lives. I feel very honoured to work with the dedicated Communify team.”

Director

Glenys Fisher

Glenys is Brisbane-born and bred and has lived in Auchenflower for more than 20 years.

Her professional career was in the field of employment and industrial relations and she holds in-depth knowledge of both the public and private sectors.

In her role as a Tribunal Member, Glenys travelled the State examining the work performed by community services employees as part of a case to re-evaluate their wages. This allowed her to engage with an array of community organisations, understand the funding ssues and meet many of the hardworking people employed in this challenging and rewarding sector.

Her recent transition to retirement from full time work allowed her to explore the range of activities and services offered by Communify. Glenys joined the volunteers at the Free Range Library and is now one of its joint coordinators.

Glenys has completed the Company Directors’ course and has previously served as a board member with two significant educational institutions, including QUT. She is excited to be part of this dynamic community organisation and having the opportunity to contribute to its strategic development.

Director

Peter Tran

Peter has spent his life in New Farm and enjoys all the values the community has offered over the years.

He joined the New Farm Neighbourhood Centre Management Committee just before its merger with Communify.

Peter is a Chartered Accountant with over 16 years’ experience and is a partner in a mid-size accounting firm in the city. Peter has specialist financial knowledge and skill across a broad spectrum of tax and advisory matters and works across a range of industries and professional areas.

Director

Andrew Kolb

Andrew is a communication and advertising digital strategy expert.

He has over 10 years of experience and skills working with top tier clients in a number of different facets of digital including website, CRM, social, data, content and digital creative.

Recently joining GPY&R after working in Sydney and Brisbane with a number of clients including; Lion (XXXX, Hahn, James Squires), Comm Bank, Coca-Cola, Foot Locker, Air Asia, QLD Government and TAFE Queensland he is passionate about developing solutions to real business problems using digital.

Acknowledgement of Traditional Owners

Committed to supporting reconciliation between Indigenous and non-Indigenous Australian people.

In keeping with the spirit of reconciliation, we acknowledge the Traditional Owners of the lands where Communify works.

We wish to pay respect to the Elders – past, present and emerging – and acknowledge the important role Aboriginal and Torres Strait Islander people continue to play within our community.

Registered Charity Logo

We are a registered charity

Inclusivity Flags Icon

We are an inclusive organisation and workplace

HDAA Certified Badge

We are HDAA certified

Thank you so much… You have been a very long term “anchor” for the Brisbane refugee community and those of us on the fringes
Communify Qld
2020-03-19T16:45:25+10:00

Maree

Thank you so much… You have been a very long term “anchor” for the Brisbane refugee community and those of us on the fringes
You have made me feel human. Sometimes you don’t feel human when you go to services. This is lovely
Communify Qld
2020-03-19T16:42:09+10:00

Anon

You have made me feel human. Sometimes you don’t feel human when you go to services. This is lovely
The In Home Support Worker who was so gentle and sweet with dad and formed a partnership with our family to help my father stay home
Communify Qld
2020-03-19T16:34:52+10:00

Anon

The In Home Support Worker who was so gentle and sweet with dad and formed a partnership with our family to help my father stay home
The space allowed us to create the perfect feel for our ceremony simply by adding an arbor with some floral arrangements. It was the perfect venue for our wedding day!
Communify Qld
2020-03-19T16:55:59+10:00

Natalie

The space allowed us to create the perfect feel for our ceremony simply by adding an arbor with some floral arrangements. It was the perfect venue for our wedding day!
This service is an absolute godsend, I’d be lost without it.
Communify Qld
2020-03-19T16:39:01+10:00

Kerry

This service is an absolute godsend, I’d be lost without it.
You know, she always appreciated the help of the Home Assist service while she was at home. This service really made a difference
Communify Qld
2020-03-19T16:43:22+10:00

Anon

You know, she always appreciated the help of the Home Assist service while she was at home. This service really made a difference
I just wanted to let you know of this wonderful display of collaboration (it doesn’t go unnoticed!) and how important it is to smaller community groups, volunteers and local people working hard in community.
Communify Qld
2020-03-19T16:32:14+10:00

Annette

I just wanted to let you know of this wonderful display of collaboration (it doesn’t go unnoticed!) and how important it is to smaller community groups, volunteers and local people working hard in community.
It’s a pity that my daughter couldn’t go to the homework club anymore. Thank you Cait for your help and introduction of the learning resources.
Communify Qld
2020-03-19T16:52:18+10:00

Shujuan

It’s a pity that my daughter couldn’t go to the homework club anymore. Thank you Cait for your help and introduction of the learning resources.
Thank you for creating awareness and public attention to the issue of domestic and family violence and providing community members with vital information to connect people to services and support.
Communify Qld
2020-03-19T16:46:22+10:00

Department of Communities, Child Safety and Disability Services

Thank you for creating awareness and public attention to the issue of domestic and family violence and providing community members with vital information to connect people to services and support.
Communify is a place that builds community for those that don’t have one. It has made me feel connected again.
Communify Qld
2020-03-19T16:37:20+10:00

G

Communify is a place that builds community for those that don’t have one. It has made me feel connected again.
I am more than grateful for all you are doing for me and one day I might be able to assist with volunteering in return
Communify Qld
2020-03-19T16:35:57+10:00

Anon

I am more than grateful for all you are doing for me and one day I might be able to assist with volunteering in return
Thank the ladies associated with the organisation for the most pleasant, courteous and efficient arrangement in transport assistance
Communify Qld
2020-03-19T16:40:55+10:00

Val

Thank the ladies associated with the organisation for the most pleasant, courteous and efficient arrangement in transport assistance
Communify’s regular outings have made a ginormous improvement to Mark’s social life. He has gained confidence socialising in a group.
Communify Qld
2020-03-19T16:47:53+10:00

Mark

Communify’s regular outings have made a ginormous improvement to Mark’s social life. He has gained confidence socialising in a group.
We are so happy with Communify Childcare and wish there were more small centres like it so more children could experience this type of small-scale, quality, stimulating care.
Communify Qld
2020-03-19T16:53:05+10:00

Anon

We are so happy with Communify Childcare and wish there were more small centres like it so more children could experience this type of small-scale, quality, stimulating care.
Very helpful and friendly place
Communify Qld
2020-03-19T16:33:54+10:00

Belinda

Very helpful and friendly place
It is a wonderful service which makes such a difference to so many people in so many ways.
Communify Qld
2020-03-19T16:38:23+10:00

D

It is a wonderful service which makes such a difference to so many people in so many ways.
You are key players in his life. The memories that he holds of the Communify outings are deeply planted in his brain.
Communify Qld
2020-03-19T16:51:03+10:00

Anon

You are key players in his life. The memories that he holds of the Communify outings are deeply planted in his brain.
The quality and outputs of your work are really outstanding.
Communify Qld
2020-03-19T16:41:38+10:00

Anon

The quality and outputs of your work are really outstanding.
You know, she always appreciated the help of the Home Assist service while she was at home. This service really made a difference.
Communify Qld
2020-03-12T13:21:05+10:00

Anon

You know, she always appreciated the help of the Home Assist service while she was at home. This service really made a difference.
What a fabulous place with fabulous, kind people. Generous and giving to all
Communify Qld
2020-03-19T16:33:01+10:00

Rochelle

What a fabulous place with fabulous, kind people. Generous and giving to all
Their friendliness and warmth create a special closeness and trust and the time and thought they put into keeping us all happy is evident
Communify Qld
2020-03-19T16:36:35+10:00

Anon

Their friendliness and warmth create a special closeness and trust and the time and thought they put into keeping us all happy is evident
The regular ongoing outings with Communify have helped him to accept his disability and not to feel embarrassed in public.
Communify Qld
2020-03-19T16:49:04+10:00

Anon

The regular ongoing outings with Communify have helped him to accept his disability and not to feel embarrassed in public.
We appreciate the service that Communify has provided to enable him to attend choir every week.
Communify Qld
2020-03-19T16:40:03+10:00

Vivien

We appreciate the service that Communify has provided to enable him to attend choir every week.
The food was amazing for me and my two girls. It was so good not to be alone on Christmas day.
Communify Qld
2020-03-19T16:30:33+10:00

Annette

The food was amazing for me and my two girls. It was so good not to be alone on Christmas day.
No other service in Brisbane is currently providing funding for these licences and it has been an amazing opportunity for out clients to be able to be supported in this way
Communify Qld
2020-03-19T16:44:21+10:00

Mercy Community Services

No other service in Brisbane is currently providing funding for these licences and it has been an amazing opportunity for out clients to be able to be supported in this way
Our child has been so well settled in, feels comfortable and is so animated about his days there, so we can tell he enjoys it and feels secure
Communify Qld
2020-03-19T16:53:46+10:00

Anon

Our child has been so well settled in, feels comfortable and is so animated about his days there, so we can tell he enjoys it and feels secure
Thank you. You have made me feel human. Sometimes you don’t feel human when you go to services. This is lovely.
Communify Qld
2020-03-12T13:22:48+10:00

Anon

Thank you. You have made me feel human. Sometimes you don’t feel human when you go to services. This is lovely.
Socialising regularly in the YOD BODS group has given Mark the “hands on” experiences of socially interacting with a group of “like brain disabilities”
Communify Qld
2020-03-19T16:49:41+10:00

Anon

Socialising regularly in the YOD BODS group has given Mark the “hands on” experiences of socially interacting with a group of “like brain disabilities”
Your booking system was one of the best I could find when I did an online search, so I can see that having someone custom design one is well worthwhile.
Communify Qld
2020-03-19T16:54:53+10:00

Natalie

Your booking system was one of the best I could find when I did an online search, so I can see that having someone custom design one is well worthwhile.
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Communify Qld

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